I want to commend the entire SG Architectural Specialties team for their work ethic. Our needs were handled with immediacy from beginning to end. Communication is of utmost importance to me in working relationships, and this team went above and beyond every step of the way. Chris kept in touch with me consistently and scheduled me in rapidly. The tech was very professional. He informed me when he was here, explained what was done, and was extremely polite and kind.
It is very clear that SG Specialties truly cares about their customers and the customer's experience. I actually spoke with a different representative who referred me to Chris and, he too, was very helpful and friendly, as was Jennifer. Many vendors lose our business because they do not value communication efficiency, dismiss our concerns, or lack basic ethics in their pricing. Businesses truly underestimate the power behind excellent customer service, but it is clear this is SG Specialties' utmost priority. It is refreshing to see a company that takes this much pride in how they execute business. Teams of this level do not happen by mistake.
Companies like theirs make it so that I can execute my own job with far more ease so thank you! I look forward to working with them in the future.